Care Quality Commission
We are registered and regulated by the CQC
The Care Quality Commission (CQC) use the evidence they collect to reach judgements about the quality of care. They publish reports about the services they inspect on their website. After each inspection, they produce a report. In most cases their reports include ratings, which show their overall judgement of the quality of care. CQC's reports set out what their findings on each of the five key questions mean for the people who use the service. CQC describe the good practice they find, as well as any concerns they have. They clearly set out any evidence about breaches of regulations. They also make recommendations to help the care provider improve their rating.
Quality control:
CQC aim to be consistent in everything they do. To help them achieve this they set up quality assurance panels to look at samples of their rating judgements to check consistency.
Action planning:
We, the care provider must respond to areas of concern that CQC have identified, develop an action plan to address them and make improvements. CQC will follow up on any actions they tell care providers to take. They may follow up by contacting the care provider or visiting the service to carry out a focused inspection.
When the CQC inspect acute hospital trusts, specialist mental health services and community health services, their inspection findings are discussed at a quality summit. This is a meeting with the care provider and partners in the local health and social care system.
Publication:
The CQC publish inspection reports and ratings on their website.
See the T2Z Care Services rating here:
https://www.cqc.org.uk/location/1-7722962717
Quality control:
CQC aim to be consistent in everything they do. To help them achieve this they set up quality assurance panels to look at samples of their rating judgements to check consistency.
Action planning:
We, the care provider must respond to areas of concern that CQC have identified, develop an action plan to address them and make improvements. CQC will follow up on any actions they tell care providers to take. They may follow up by contacting the care provider or visiting the service to carry out a focused inspection.
When the CQC inspect acute hospital trusts, specialist mental health services and community health services, their inspection findings are discussed at a quality summit. This is a meeting with the care provider and partners in the local health and social care system.
Publication:
The CQC publish inspection reports and ratings on their website.
See the T2Z Care Services rating here:
https://www.cqc.org.uk/location/1-7722962717
